Hi Erik,Thank you for posting your query in Microsoft Community.From the issue description, I understand that you are unable to find and install the printer. We need some more information to assist you in a better way.1. Do you get any popup message when you connect the printer?2. Have you installed the latest printer drivers?Let’s try few methods and check if these help us in resolving the issue with installing the printer.Method 1: Please refer to the link and follow the troubleshooting steps.Method 2: Install the printer drivers from printer manufacturer.If you are unable to find the drivers for Windows 8 you may install the drivers for previous version of Windows in compatibility mode. You may have to wait until the latest drivers are available for Windows 8.You may refer to the link to download the drivers.a.
Support & Downloads Contact. Open search panel. EN; Worldwide Gateway; Open menu. HOME; Support & Downloads.
Download the Printer drivers from the manufacturer’s website orb. Right-click on the driver setup files and click onP roperties.c. Click on theC ompatibility tab and check the box “ Run this program in compatibility mode for” and select previous version of Windows operating system from the drop down.d.
![Onyxweb Konica Minolta Onyxweb Konica Minolta](/uploads/1/2/5/3/125362584/364400420.jpg)
Click onApply and click OK and run the file to install it.You may refer the link below to install the program in compatibility mode.Method 3: You may refer to the link for assistance in installing a printer.You may refer to the links for additional information.If the issue still persists, you may contact Konica Minolta support.Hope this helps. If the issue persists or for any Windows related queries or issues, please get back to us. We are here to assist you.
I have a Konica Minolta 364e printer connected to a 2008 R2 print server.